Following an anonymous complaint accusing a business with a Temple LEI policy of not carrying out legionella tests, the insured, responsible for a mixed-use property, then received notice from the local authority of investigation and potential legal action, with the threat of a large fine.
Temple helped the insured appoint a local solicitor to respond to the notice, rejecting the accusation. With the evidence of tests carried out as well as additional safety checks also completed they were able to show the insured had acted correctly.
Further legal action was not required, the local authority accepted the solicitors’ response and the case closed, with no fines or further investigation.
The solicitor’s fees and expert reports costs of £7,300 were covered by the LEI policy.
