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‘Temple are friendly, practical and accommodating’ – your words, not ours

A business meeting with clients

(Estimated reading time: 1 minute 33 seconds)

We were flattered to receive these kind words from Michael Hartley at Goodlaw Solcitors.

“Further to our recent correspondence, I was just emailing, on the back of a number of recent interactions with Temple over policies and funding, to say how refreshing it is to work with such a flexible ATE provider.

As you know, and rather sadly for me, I have been doing this work for a very long time – over 30 years, on and off – at a number of firms, of all different sizes and qualities, and so have been working with pretty much the whole gamut of ATE providers for most of that time.

I would like to say that Temple is, entirely sincerely, the best of those that I have ever had the pleasure to work with. I feel that both sides in our current relationship have worked very hard to foster that relationship and, in my view, this has borne substantial fruit for both of our firms.

The basis of this view includes, but is not necessarily limited to, the following:

  • The delegated authority scheme is reasonable, flexible and, via TOPS, extremely easy to use.
  • Very importantly too, unlike many other ATE providers I have known, the reporting requirements are sensible and not at all onerous
  • Applying for and obtaining bespoke polices, where the delegated scheme does not apply, is also pleasantly straightforward and, in my personal experience, always reasonable and positive; and;
  • Without exception, the staff that I have dealt with, at all levels, are always reasonable, friendly, practical and accommodating.

In all seriousness, I can say with complete sincerity that I think the point our respective firms have reached these days is a very good, pleasant and mutually helpful, profitable and respectful one. I look forward to many more fruitful years to come. Thanks to you and the rest of Temple’s staff.”

Click here for more testimonials from our partner clinical negligence law firms.

Matthew Best Cert CII

Head of Personal Injury & Clinical Negligence
Read articles by Matthew Best Cert CII

Matthew Best Cert CII

Matt has an insurance background and joined Temple in 2011 having worked for 4 years in a leading insurance company where he was dealing with personal injury work. Matthew was promoted to Underwriting Manager and subsequently Senior Underwriting Manager taking on overall responsibility for Temple’s personal injury and clinical negligence underwriting department.

In 2022 Matt joined the board of directors as Director of ATE Partnerships. Matthew has cultivated fantastic relationships with our business partners for many years. His ability to build a clear understanding of their requirements and more importantly what is required to fulfil such requirements means he is ideally placed to support the strategic direction of the company.

Matt remains the head of the personal injury and clinical negligence department and is committed to all Temple’s business partners in order to deliver the highest level of service they expect. He is also responsible in making sure that Temple’s ATE and disbursement funding products remain competitive, but most importantly that they are fit for purpose for solicitors and their clients.


Read articles by Matthew Best Cert CII