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‘Temple are friendly, practical and accommodating’ – your words, not ours

A business meeting with clients

(Estimated reading time: 1 minute 33 seconds)

We were flattered to receive these kind words from Michael Hartley at Goodlaw Solcitors.

“Further to our recent correspondence, I was just emailing, on the back of a number of recent interactions with Temple over policies and funding, to say how refreshing it is to work with such a flexible ATE provider.

As you know, and rather sadly for me, I have been doing this work for a very long time – over 30 years, on and off – at a number of firms, of all different sizes and qualities, and so have been working with pretty much the whole gamut of ATE providers for most of that time.

I would like to say that Temple is, entirely sincerely, the best of those that I have ever had the pleasure to work with. I feel that both sides in our current relationship have worked very hard to foster that relationship and, in my view, this has borne substantial fruit for both of our firms.

The basis of this view includes, but is not necessarily limited to, the following:

  • The delegated authority scheme is reasonable, flexible and, via TOPS, extremely easy to use.
  • Very importantly too, unlike many other ATE providers I have known, the reporting requirements are sensible and not at all onerous
  • Applying for and obtaining bespoke polices, where the delegated scheme does not apply, is also pleasantly straightforward and, in my personal experience, always reasonable and positive; and;
  • Without exception, the staff that I have dealt with, at all levels, are always reasonable, friendly, practical and accommodating.

In all seriousness, I can say with complete sincerity that I think the point our respective firms have reached these days is a very good, pleasant and mutually helpful, profitable and respectful one. I look forward to many more fruitful years to come. Thanks to you and the rest of Temple’s staff.”

Click here for more testimonials from our partner clinical negligence law firms.

Matthew Best

Senior Underwriting Manager
Read articles by Matthew Best

Matthew Best

Matt has an insurance background and joined Temple in July 2011 having worked for 4 years in a leading insurance company where he was dealing with personal injury work.

Matt’s experience allows him to undertake a key role in Temple’s ATE insurance personal injury and clinical negligence teams. He also participates in the assessments of delegated schemes that Temple provide with the objective of helping our customers make the most beneficial and appropriate use of ATE insurance.

He has started studying for this CII exams which he will sit in the near future, which he will then use to develop himself, further into the company in order to provide Temple’s customers with the excellent service they expect.


Read articles by Matthew Best