Interested in a career in legal expenses insurance?

We offer a professional, relaxed and friendly environment where career progression is actively encouraged through financial support for professional development, ongoing training and the opportunity to move internally to develop your knowledge and experience.

We recognise and reward success with a range of benefits on top of a great salary including a 7.5% matched contribution pension scheme, subsidised parking and regular staff social activities.

If you are a talented legal expenses professional thinking about a career change, please contact us at , regardless of whether there is a current vacancy listed.

We currently have the following vacancies:

Guildford Head Office Vacancies

Claims Handler – Guildford

As an experienced Legal Expenses Insurance Claims Handler based in our Guildford office, your role will be to assess and administer all types of legal expenses claims from notification through to settlement.

Good organisation, time management and the highest level of customer service at all times with our clients, intermediaries and third parties is expected.

You will be a strong team player, working efficiently to meet agreed objectives and have a good eye for detail. You must be able to deal effectively with enquiries and operate well within the parameters of stipulated procedures and authority limits.

The successful candidate will have at least two years’ insurance experience in a similar role, comfortable dealing with high level individuals outside the firm, and will need exceptional interpersonal skills with voice, digital and face to face communication experience. Full working knowledge of Word, Excel, Outlook and the use of management information systems is expected. You will be required to undertake ongoing training in line with agreed objectives and keep up to date with technical, legal and market developments via use of e-learning, internal training and by reading market related material.

Insurance or legal qualifications are desirable and will be beneficial for applicants.

The Benefits:

Competitive Salary including Private Medical Insurance*,Pension*, Group Life Cover* Salary Sacrifice Battery Electric Vehicle Scheme.
Hybrid working – Working week pattern is Tuesday, Wednesday and Thursday based in our Manchester or Guildford office with Monday and Friday working from home.
Great working locations – based in central Manchester/Guildford- great for commuting.
Friendly Modern Office environments
Financial support towards professional qualifications*
Annual Salary Reviews

*After successful completion of probationary period.

Please email your CV with covering letter to us.

STRICTLY NO AGENCIES PLEASE

Job Type: Full-time

Benefits:

Company events

Company pension

Private medical insurance

Schedule:

Monday to Friday

Experience:

Insurance claims handling: 2 years (required)

Work Location: Hybrid remote in Manchester City Centre/Guildford

Application Closure Date 3 December 2025.

Manchester Office Vacancies

Claims Handler – Manchester

As an experienced Legal Expenses Insurance Claims Handler based in our Manchester office, your role will be to assess and administer all types of legal expenses claims from notification through to settlement.